Technical Support: World-class Service and Support Team

Optical Sorters Technical Support and Parts
Please call our main number at (281) 276-3700 and ask for:
• Sorting Assistance >> Applications Group
• Ordering/Returning Parts >> Order Processing Group
• Service Requests >> Field Service Group
Rice/Cereal Grains Technical Support and Parts
Please call our main number at (281) 276-3600 and ask for:
• Technical Assistance >> Peter Matthews or Walt Tisdale
• Parts for Grain Equipment >> Order Processing Group


What do our customers say about our after sales support and service staff?

"I have used Satake sorters in PET bottle flake recycling for the last 15 years with 3 different companies. I have witnessed the advancements in sorting technology for color and plastic type. The technology has changed but the people haven't.

While most companies have depersonalized their sales and service organizations, Satake continues to have excellent people in all areas. Most are long term employees who not only know their products, but also know you and your industry.

Satake sales people don't over sell the product. While they are always open to trying "new things", they are very honest and conservative about their machines' capabilities. Customer service technicians know the equipment and are readily available to assist in solving any problems that arise. Satake employees do what they say they will do when they say they will do it.

The machines are built to last. Like fine automobiles, they hold their value. Just try to find one on the used market!

I will continue to use and recommend Satake sorters to people in our industry."

Bob Getsinger, Plant Manager
EZ Products, LLC
Cheraw, South Carolina

Satake USA Technical Support and Sales

 

Satake USA

Mission Statement - Satake USA

It is the intent of Satake USA to develop and manufacture the world's finest products for our customers; to serve our customers in the best possible manner; to contribute to the cultural advancement of society; and to see that the Company and its employees prosper mutually and maintain a harmonious relationship.

 

Contact the Company

Satake USA, Inc.
10900 Cash Rd.
Stafford, Texas 77477

Tel: 1 (281) 276-3600
Fax: 1 (281) 494-1427
vision@satake-usa.com